This position represents the technical elements of experience design and implementation within RLMG project teams, contributes to prototyping and R&D, and participates in testing, installation, and support. This position reports to the Director of Creative Technology.
A successful candidate for the Creative Technologist position has a background in interactive experiences and spaces, hands-on experience with a wide variety of AV technologies, and is enthusiastic about new and innovative media experiences.
This is a full-time, hybrid position requiring 2+ days in our Watertown, MA office per week, and occasional project travel.
We are offering a starting salary range of $60,000- 75,000, depending on experience.
Please send your cover letter and resume to careers@rlmg.com.
Responsibilities
Technical Consultation & Support on Ongoing Projects (40%)
Understand and define hardware and software requirements for RLMG media exhibits. Act as a key person within production teams to ensure the feasibility and technical efficiency of each project.
Develop detailed technical approaches and hardware specifications for RLMG projects.
Coordinate with outside partners (clients, fabrication, AV integration, and 3D design) at key project milestones.
Experience & Interaction Design (20%)
Collaborate with designers, developers, and others to translate experience and learning goals into novel, usable interactive exhibits.
Participate in design to conceptualize technical and creative solutions to meet client needs within project constraints.
Support project teams with research into potential technology solutions, form factors, and types of interaction.
Prototyping and R&D (20%)
Create software prototypes to answer specific user interface, hardware compatibility, or technological questions during project design and production phases.
Design and build physical prototypes to test scale, form factor, and custom interfaces.
Research and evaluate innovative technologies that may be applicable to future work.
Advocate for new technologies, tools, or skillsets to be incorporated into RLMG projects.
Document prototyping results and share outcomes for internal professional development and external marketing.
Testing & Installation (10%)
Coordinate user testing, QA testing, and in-office AV setup on select projects.
Consult on remote and onsite installation process for select media projects.
Act as a liaison to outside partners and AV integrators to make sure that project technical goals and requirements are met.
Travel to supervise integration and complete select media installations.
Coordinate with Installation & Support Manager to prepare media manuals documenting software installation, configuration, and other details for client use and internal reference.
Support for Completed Projects (10%)
Coordinate with Installation & Support Manager to respond to requests for technical support on completed installations.
NOTE: RLMG reserves the right to change job duties at any time and this job description is not designed to cover every job requirement.
Qualifications
3-5 years of experience designing, producing, or supporting interactive media installations
Experience with a wide variety of AV technologies and installations
Experience working with Arduino or other prototyping platforms and related sensors
Programming skills in one or more environment (Unity, Javascript, C, Python, TouchDesigner, digital signage systems)
Experience with prototyping and user testing
A passion for interactive media for public spaces (museums, themed attractions, live venues and events, theater, media arts, etc.)
Strong organizational skills to juggle multiple tasks
Ability to creatively and collaboratively solve technical problems with developers, designers, and other project partners
Clear communication with technical and non-technical project partners
Multi-talented and versatile
This is a flexible role with responsibilities that are tailored to the individual. Individuals may have some combination of the following qualifications:
An aptitude for building and programming physical prototypes
Experience with 3-dimensional design tools and familiarity with construction documents, technical drawings, etc.
Proficiency with Adobe design suite tools